Shipping policy

ance for your store


4 steps completed

Great question, Deb — and the honest answer is that your store has real potential but a few key gaps are holding back sales. Here's the full picture:

Store Performance Snapshot

  • Sessions (last 90 days): 198
  • Orders: 0
  • Conversion rate (CVR): 0%
  • Products: 35 with images and prices ✅
  • Collections: 4
  • Active channels: Online Store, Shop, Pinterest, POS
  • Active automations: Abandoned cart & newsletter ✅

You have a solid foundation — 35 products with images and pricing, dropshipping suppliers connected (Trendsi, CJdropshipping, DSers), and some automations running. The core problem is traffic is very low (198 sessions in 90 days) and none of it is converting. At that volume, even a healthy 2–3% CVR would only yield 4–6 orders. You need more qualified traffic anda storefront that converts it.

Option 1 — Fix the Conversion Foundation First (Before Spending on Traffic)

What to do: Audit your product pages and checkout for friction points before driving more traffic.

Why it fits: 198 sessions with 0 conversions suggests visitors are landing but not buying. Common culprits for a luxury boutique: unclear return/shipping policies, no trust signals (reviews, secure badges), weak product descriptions, or a confusing checkout flow.

Next steps:

  • Add a clear Returns & Shipping policypage and link it in your footer
  • Add trust badges or a short "Why shop with us" section to your homepage
  • Review your top 5 product pages — do descriptions convey luxury quality? Are size guides present?
  • Make sure your store password is removed so all visitors can access it

Option 2 — Drive Targeted Traffic via Pinterest (Your Untapped Channel)

What to do: Actively publish editorial pins linked to your products on Pinterest, optimized with keywords your luxury fashion buyers search.

Why it fits: Pinterest is already connected as a sales channel, but with only 198 sessions in 90 days, it's not driving meaningful traffic yet. Pinterest is one of the highest-intent platforms for luxury women's fashion — shoppers actively search for style inspiration and click through to buy.

Next steps:

  • Create 5–10 keyword-rich pins per week featuring your products (use lifestyle/editorial imagery)
  • Make sure your Pinterest catalog is synced so products show as shoppable pins
  • Focus on search terms like "luxury women's fashion," "designer boutique dresses," etc.
  • Track referral sessions from Pinterest in your Shopify analytics

Option 3 — Run a Limited-Time Welcome Offer to Trigger First Purchases

What to do: Create a welcome discount (e.g., 15% off first order) and promote it across your social channels and Shop profile.

Why it fits: You have abandoned cart and newsletter automations running, but with 0 orders, there are no repeat customers yet — you need to break through with a first-purchase incentive. A time-limited offer creates urgency and gives new visitors a reason to buy now.

Next steps:

  • Go to Discounts → Create discount and set up a welcome code (e.g., WELCOME15)
  • Add it to your homepage banner and link it in your Pinterest bio and TikTok profile
  • Make sure your Messaging app welcome email includes the code for new subscribers
  • Set an expiry date to create urgency (e.g., 7–14 days)

My honest recommendation: Start with Option 1 — if your storefront isn't converting the 198 people already visiting, sending more traffic will just waste money. Once you've tightened the conversion experience, layer in Option 2 (Pinterest) and Option 3 (welcome offer) together to drive qualified traffic with an incentive to buy. Want me to help with any of these?


Which option would you like to tackle first?

Where do you want to start?
Option 1 — Fix the conversion foundationAudit product pages, policies, and trust signals

Great choice — this is the highest-leverage starting point. Let me check your current store setup to identify the specific gaps.

1 step completed

Good news — your store is live and publicly accessible. Here's your conversion audit with specific gaps to fix:

✅ What's Already Good

  • Store is live (no password protection)
  • Refund policy is published (30-day returns)
  • Privacy policy & Terms of Service are in place
  • Contact page exists

🔧 Gaps to Fix (Priority Order)

1. No Shipping Policy page (biggest trust gap)Shoppers — especially luxury buyers — want to know exactly when their order will arrive and what shipping costs before they commit. Without this, many will abandon at checkout.

  • Go to Settings → Policies and create a Shipping Policy. Include estimated delivery times, carriers used, and any free shipping thresholds.

2. No About/Brand Story page For a luxury boutique, brand trust is everything. A compelling "About Us" page builds emotional connection and credibility.

  • Go to Online Store → Pages → Add pageand create an About page that tells your brand story.

3. No trust signals on product pagesReviews, "secure checkout" badges, and size guides are standard for luxury fashion and reduce purchase hesitation.

  • Consider adding a reviews app (like Judge.me or Loox) to collect and display reviews
  • Add a size guide to your top product pages

4. Product descriptions — luxury tone checkWith 35 products from dropshipping suppliers, descriptions may be generic. Luxury buyers expect editorial, aspirational copy.

  • Audit your top 5 products and rewrite descriptions to match your premium brand voice

Want me to help you tackle any of these right now? I can start with creating your Shipping Policy — that's the quickest win.


Let me pull up the Shipping Policy editor for you right now.

Here's the direct link to your Shipping Policy editor — tap it to open and start writing your policy:

 

 



Shipping Policy

 

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer the following shipping options at checkout:

  • Standard Shipping (5–10 business days)
  • Expedited Shipping (2–4 business days)

Shipping rates are calculated at checkout based on your order total and location.

Free Shipping Enjoy complimentary standard shipping on all orders over $150.

International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in your order total.

Order Tracking Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll work quickly to resolve the issue.